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Rowise Networks is committed to protecting the privacy of our visitor’s personally
identifiable information. To better protect your privacy, we provide this notice
explaining our online information practices and the choices you can make about the
way your information is used at our site.
What Information We Collect and How We Use It
Personally Identifiable Information
When you place an order for products or services we collect certain types of personally
identifiable information including (1) contact information, such as name, address,
e-mail address, and telephone number; (2) credit card and ID verification information,
such as credit card number. We use this information to process requests for products
and services. We also use collected information to communicate with you, such as
to notify you (through e-mails and newsletters) about updates to products, to send
you order confirmations, or to provide you with important product warranty or service
information. In addition, we use contact information you provide to respond to your
inquiries about our offerings, and to offer you, by means of e-mail or through our
newsletter, additional products, programs or services that we believe may be of
interest to you.
Sharing of Your information
Agents and contractors who have access to personally identifiable information are
required to protect it in a manner that is consistent with this Privacy Notice by,
for example, not using the information for any purpose other than to carry out the
services they are performing for Rowise Networks. In addition, if you access Rowise
Networks through a third-party site, such as one of our Strategic Partners’ sites,
we also may need to report certain personally identifiable information (e.g., name
and e-mail address) back to that Web site. As we explain further below in the section
that follows, we will tell you at the point of collection if we will share personally
identifiable information with the Strategic Partner through which you access the
Rowise Networks service. In addition, we will share aggregated demographic information
with our Strategic Partners. This is not linked to any personally identifiable information.
Our Collection of Personally Identifiable Information through
a Third-party Web Site
To provide you with content and service, we have relationships with many of the
best service and content companies. As a result of these relationships, you can
access Rowise Networks through a third-party Web sites. You can recognize most of
the Rowise Networks pages on these third-party sites by looking for the joint branding
of Rowise Networks and a third-party company. For example, if you see a logo on
the page that says “Powered by Rowise Networks,” you are on a co-branded page. Whenever
you provide registration information on a co-branded page, that data may be shared
with the third-party site through which you access Rowise Networks. If personally
identifiable information may be provided to such a third party, we will inform you
at the point of collection and provide you with an opportunity to tell us not to
share your personally identifiable information. We encourage you to read the privacy
policies of such third parties, as this Notice does not cover their use of information
Non-Personally Identifiable Information
We may collect certain non-personally identifiable information about our visitors
when you visit many of our Web pages such as the type of browser you are using (e.g.,
Netscape, Internet Explorer), the type of operating system you are using, (e.g.,
Windows ’98 or Mac OS) and the domain name of your Internet service provider (e.g.,
America Online, Earthlink). We use the non-personally identifiable information that
we collect to improve the design and content of our service pages and to enable
us to personalize your Internet experience. We also may use this information in
the aggregate to analyze service usage.
Legal Process/Disclaimer
We may disclose personally identifiable information in response to legal process
or when we believe in good faith that the law requires it, for example, in response
to a court order, subpoena or a law enforcement agency’s request.
Choices/Opt Out
If you prefer not to receive marketing information or wish to fully deactivate your
account, simply let us know by sending a letter via certified mail to Rowise Networks,
Inc 925 B Peachtree St NE Suite 620 Atlanta, Georgia 30309 or use your account preferences
section of our web site to cancel service. Please note that even if you chose to
opt out of Rowise Networks marketing, we will continue to send you important service-related
communications (e.g., order confirmation or system unavailability). However, these
are not promotional in nature.
Cookies
To enhance your experience with our site, we use “cookies.” Cookies are used by
your computer’s browser to store your preferences. We use both session and persistent
cookies. Cookies, by themselves, do not tell us your e-mail address or other personally
identifiable information unless you choose to provide this information to us by,
for example, registering at one of our sites. We use cookies to understand site
usage and to improve the content and offerings on our sites. If you set your browser
not to accept cookies, you will still be able to use our site.
Links
In addition, our site contains links to other Web sites whose information practices
may be different than ours. Our privacy policy does not cover these third parties’
use of information. Visitors should consult the other companies’ and sites’ privacy
notices as we have no control over information that is submitted to, or collected
by, these third parties.
Security
We have put in place appropriate physical, electronic, and managerial procedures
to safeguard and help prevent unauthorized access, maintain data security, and correctly
use the information we collect online. All information submitted is protected by
our secure server, which automatically encrypts your personally identifiable information
so that it cannot be read while traveling over the Internet.
Reviewing Your Information
If you would like to review and update or correct the personally identifiable information
that we have collected from you online, or if no longer wish to continue your service
with us, simply send your request via certified mail to Rowise Networks, Inc.,
925 B Peachtree St NE Suite 620 Atlanta, Georgia 30309.
You may also change your preferences within
your account preferences page or send your request via e-mail to sales@rowise.com.
To protect your privacy and security, we will take reasonable steps to help verify
your identity before granting access or making corrections.
Notification of Changes
If we are going to use your personally identifiable information in a materially
different manner from that stated at the time of collection, we will notify you
directly (e.g., via the e-mail addresses provided in your account). You will have
a choice as to whether or not we use your information in this different manner.
In addition, if we make any material changes in our privacy practices that do not
affect user information already stored in our database, we will post a prominent
notice on our web site notifying users of the change. However, if you have opted
out of communication with the site then you will not be contacted, nor will your
personal information be used in this new manner.
Contact Us
If you have any questions regarding this statement, or would like more information
on our privacy practices, please contact us at: sales@rowise.com.
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